Free shipping over $49
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Shipping Policy

SHIPPING POLICY

*Free shipping applies to the base charge on orders $49.00 and up and is automatically applied at checkout. Some exclusions apply, such as flooring, large fixtures, non-standard items, and deliveries outside the continental U.S. We reserve the right to change this offer at any time. Not valid on orders shipping to AK, HI, or Canada or Puerto Rico. 

Carrier and Shipping Rates

Free Shipping within the 48 Continental States Only.
Shipping to Hawaii, Alaska, Canada, PO Boxes, US protectorates and International is available for quoting.

*For International Shipments, duties and taxes are applied and collected by the customs broker.

All freight shipments are curbside delivery only. We do not take freight shipments up any stairs or further than the curb point. If the carrier decides that they cannot deliver to the designated address, the consignee will have the choice to provide a new deliverable address or a pick-up at the carrier’s terminal.

*Any change of address once the shipment has left our distribution center is subject to a re-consignment fee provided by the shipping carrier. Rates may vary.

Order Tracking

All shipments, including freight, are tracked. We provide tracking information as quickly as possible.

Backorders

It is best to check with a sales associate for available stock before placing an order. The majority of our product line is stocked year round, but stock fluctuates randomly due to larger placed orders. If an order is placed and one of the items are on back order, their is an option of having an in-stock item ship or we can have the complete order ship out all at once as soon as back ordered item becomes available.

Estimated Shipping and Handling Times

Bath Tubs, Tub Fillers and Shower Panels usually ship within 1-7 business days (Monday – Friday). No deliveries are made on weekends or holidays unless the carrier is available for service. Countertop and Free Standing Sinks usually ship out within 1-5 business days.

Estimated delivery times for Faucets and Bathroom Sinks: 5-14 days
Estimated delivery times for Kitchen Sinks: 8-21 days
Estimated delivery times for Bathtubs: 10-30 days 

All times are estimated and larger items require ground freight services. 

For sinks with faucet hole capability, we require one of following listed below.:

  • A faucet hole(s) drill instructions (Location(s), quantity and diameters).
  • A faucet spec sheet with dimensional Schematic.
  • A faucet make/model so that one of our Customer Service Representatives can further assist you.
*If you do not want us to drill any faucet holes, please specify that as well.